Introduction

Welcome to Daniel Footwear Shop. These Terms and Conditions govern your use of our website at flybootssale.com and your purchases from our online store. By accessing our website and making a purchase, you agree to be bound by these terms. Please read them carefully before placing an order.

Daniel Footwear Shop specialises in quality footwear and accessories, offering a curated selection of products including boots, heels, flats, bags, and accessories for both men and women. Our collections focus on timeless style, durability, and contemporary fashion trends.

User Responsibilities

As a user of our website, you agree to:

  • Provide accurate and complete information when creating an account or placing an order
  • Maintain the confidentiality of your account credentials
  • Use the website only for lawful purposes and in accordance with these terms
  • Not attempt to gain unauthorised access to any part of the website
  • Not use the website in any way that could damage, disable, or impair its functionality
  • Ensure that any content you submit (such as reviews) is appropriate and does not infringe on any third-party rights
  • Comply with all applicable laws and regulations in your jurisdiction when using our website

Important: You are responsible for providing a valid delivery address and ensuring someone is available to receive your package. Daniel Footwear Shop is not liable for failed deliveries due to incorrect addresses or recipient unavailability.

Products and Services

Product Descriptions

We strive to display our products as accurately as possible, including colours, materials, and dimensions. However, please note that slight variations may occur due to monitor settings and photographic lighting. Product descriptions are provided in good faith but we cannot guarantee absolute accuracy.

Product Availability

All products are subject to availability. If an item becomes unavailable after you place your order, we will notify you promptly and provide a full refund for that item.

Non-Returnable Items

For health and hygiene reasons, the following items cannot be returned or exchanged unless faulty:

  • Cosmetic Cases (due to hygiene considerations)
  • Gloves (intimate apparel items)

Additionally, any items that have been worn, damaged, altered, or are missing original packaging or tags cannot be returned.

Orders and Payment

Order Process

When you place an order through our website, you will receive an order confirmation email. This email confirms that we have received your order but does not constitute acceptance. Acceptance of your order and formation of a contract occurs when we dispatch your items.

Pricing and Payment

All prices are displayed in British Pounds (£) and include VAT where applicable. We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed at the time of order. By providing payment information, you confirm that you are authorised to use the payment method.

Order Processing and Shipping

Orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

We offer two shipping options:

  • Standard Shipping – £12.95: Carrier: DHL or FedEx. Delivery Time: 10-15 business days after dispatch. Tracking included.
  • Free Shipping: Available for orders over £50. Carrier: EMS. Delivery Time: 15-25 business days after dispatch. Tracking included.

Delivery times are estimates and may vary due to customs processing, weather conditions, or other factors beyond our control.

Geographic Limitations

We serve customers globally, with the exception of some remote areas and specific Asian regions. If you are located in an area we cannot serve, we will notify you during checkout.

Returns and Refunds

Return Policy

We want you to be completely satisfied with your Daniel Footwear Shop purchase. You may return most items within 15 days of receipt of delivery, provided they are:

  • Unworn and in original condition
  • With all original tags attached
  • In the original packaging, which must be in good condition

Return Process

To initiate a return:

  1. Submit your return request by emailing us at admin@flybootssale.com within 15 days of receiving your order
  2. We will provide a Return Authorization Number and detailed instructions within 24-48 hours
  3. Package your items carefully in their original packaging with all tags and documentation
  4. Ship your package to our return address using a tracked shipping service

Refunds

Once we receive and inspect your returned items:

  • Refunds will be processed within 5-7 business days
  • The refund will be issued to your original payment method
  • Shipping costs are non-refundable, unless the return is due to our error or faulty products
  • You will receive an email confirmation once your refund has been processed

Exchanges

If you wish to exchange an item for a different size or colour:

  • We will process the exchange once we receive your returned item
  • If the exchange item is of higher value, you will need to pay the difference
  • If the exchange item is of lower value, we will refund the difference
  • Exchanges are subject to product availability

International Returns

For our international customers:

  • International customers are responsible for any customs duties or taxes incurred when returning items
  • We recommend declaring the package as “Returned Goods” to potentially reduce customs fees
  • Return shipping costs for international orders are the responsibility of the customer

Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Daniel Footwear Shop or our content suppliers and is protected by international copyright laws.

The Daniel Footwear Shop name and logo are trademarks of our company. You may not use our trademarks without our prior written permission.

You may view, download, and print pages from the website for your personal use, subject to the restrictions set out in these terms and conditions. You must not:

  • Republish material from this website without our permission
  • Sell, rent, or sub-license material from the website
  • Reproduce, duplicate, copy, or otherwise exploit material on our website for commercial purposes
  • Edit or otherwise modify any material on the website

Limitation of Liability

Daniel Footwear Shop strives to provide accurate information and quality products. However, to the fullest extent permitted by law:

  • We do not warrant that the website will be available at all times or that its operation will be error-free
  • We are not liable for any indirect, incidental, or consequential damages arising from your use of the website or products purchased from us
  • Our total liability to you for any claim related to these terms or your use of the website shall not exceed the amount you paid for the products in question
  • We are not responsible for delays in delivery due to circumstances beyond our control, including but not limited to customs processing, weather conditions, carrier delays, or other force majeure events

Consumer Rights: These limitations of liability do not affect your statutory rights as a consumer. Nothing in these terms and conditions seeks to exclude or limit liability for death or personal injury caused by our negligence, fraud, or fraudulent misrepresentation.

Privacy and Data Protection

We respect your privacy and are committed to protecting your personal data. Our Privacy Policy, which is incorporated into these Terms and Conditions by reference, explains how we collect, use, and protect your information.

By using our website and providing your personal information, you consent to our collection and use of your information as described in our Privacy Policy.

Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of England and Wales.

If you are a consumer residing in the European Union, you additionally enjoy the protection afforded to you by mandatory provisions of the law of your country of residence.

Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on the website. Your continued use of the website after any changes indicates your acceptance of the modified terms.

We encourage you to review these Terms and Conditions periodically to stay informed about our policies.

Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Email: admin@flybootssale.com

Address: Daniel Footwear Shop | 71 St Mary St, Southampton, SO5W 8UX | United Kingdom

We typically respond within 24 hours during business days.

 | Daniel Footwear Shop – Curating Quality Footwear & Accessories